Returns & Exchanges
At Kids, we want your little ones to love their new outfits, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, getting a replacement or refund is quick and easy.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn items back in their original packaging, ensuring all garment tags are securely attached.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated courier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.